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What Are Chatbots

Chatbots are software applications that are programmed to send messages to users in a conversational interface, much like a live chat widget. They act like digital agents and are used to interact with your site visitors.

They can complete a number of tasks that your visitor might require, whether it be pointing them to the right product of interest, helping direct them through to your sales team, or taking a booking or reservation. There is no end to what you can get a chatbot to do for you and everyone has slightly different requirements.

Ultimately they can act like a digital agent on your site, interacting with as many visitors as you have on your site at any one time and working 24 hours a day, 7 days a week and 52 weeks a year! They never stop.

Please contact us for a Free Consultation so we can help you understand how a bespoke chatbot can increase your conversions and help your team deal with the customers that really matter!


What can Bots do for you?

Generate Leads - by gathering your prospect's email and sending it to your email or CRM.


Convert Leads - by answering simple questions/ objections.


Engage customers - businesses have a huge opportunity to capture customers before they leave. Chatbots can catch their attention and offer rewards to convert the opportunity. 


Nurture Leads - by gathering information, having them subscribe to your services, and sending them to your products/ services.


Handle Customer Support - by answering common questions.


Qualify Leads - by answering simple qualifying questions.


Book Appointments - Let chatbots schedule appointments.


Close Sales -  by answering objections.


Generate Reviews and Testimonials - by asking them for reviews.


 

What's our process? Let's go over it!

1. Discovery Phase

The development of chatbots begins with defining the purpose and value proposition. Also, it will help you decide the right technologies for your Chatbot solution. You can focus on questions like,

· Do you want a Chatbot as full-time customer support or just want to engage users?

· Which processes do you want to automate with the Chatbot?

The discovery phase is all about learning what is required by the client and what type of Chatbot solution will suit them best. The next move is to verify the functional requirements of the Chatbot, like

- Interaction channels

- Chatbot type

- Integration

 If all the information is accessible, it takes up to 5–7 days on average to complete the task.

2. Prototype Implementation

A prototype is an early model that has a few features of the final product. It helps you to conduct a feasibility study to validate the requirements and UI/UX options with the client. It helps you in eliminating the need for last-minute changes. 

3. MVP (Minimum Viable Product)

An MVP comes with all the necessary functional features of Chatbot and is launched in the marketplace to gather vital feedback. It is less expensive and easy to figure out bugs at this stage then fully developed.

4. Chatbot Software Release

When the Chatbot is developed with all the pre-defined set of features, it is launched in the market. The preceding phases help us to validate the exact requirements therefore, the end product is released with minimum or zero risks. 

5. Post Release Release

This is when we can track the customer engagement, data, and report on the useful information that the chatbot(s) provide. Then you also have optional training,  maintenance, and support. 

or

Buy Lifetime Access Today

($100.00 USD)

Lifetime access to our Chatbot Builder for $100.00 USD

- Over 100+ Bot Templates

- Auto Chatbot Builder

- Bot Landing Pages

- Edit all functions of the bot.

- Prebuilt Integrations to mail clients (MailChimp, Sendfox, Aweber, Zapier, and many more)

Contact us now for a limited lifetime special offer of $100.00

About Us

We're a chatbot automation service that specializes in optimizing customer conversion rates. Chatbots automate your customer interactions while gathering their information so that the business can spend time on the value-added tasks that require human interaction. Chatbots can engage customers for upselling, offer discounts and value-added deals to gather customer information,  help provide product information before users check out which solves abandoned carts, can answer customer service questions, and function as an internal help desk. solve so many problems Companies are saving almost 29% on customer service with chatbots. (Source: McKinsey). We work with you to understand what your site needs and our team then build you a bespoke chatbot to meet your requirements.

Chatbots are the only marketing service we provide for our customers and our team is experienced at building chatbots for different industries, writing chatbot content that converts, and designing chatbots that are extremely engaging and fun for the end-user.

Our experienced chatbot and AI team will work with you to identify the best course of action for your specific needs - crucial to ensuring you can focus on the right areas.

Chat Stats

  • Mark Zuckerberg revealed Chatbots will be the secret to Facebook's success over the next TEN YEARS.
  • Billion dollar companies like Amtrak are already using Chatbots to get ROIs of 800% or more.
  • By 2021, 50% of companies will spend more on Bots than on mobile apps.
  • Nitro café has seen an increase of 20% with Chatbot which helps them to take orders, make transactions, and do instant two-way communication
  • By next year, the average person will have more chat with Bots than with their spouse!
  • Gartner predicts that chatbots will power 85 percent of all customer service interactions by the year 2020
  • 48% of consumers would rather connect with a company via live chat than any other mean of contact.
  • 57% of consumers are interested in chatbots for their instantaneity.
  • 35% of consumers want to see more companies using chatbots.
  • 55% of consumers are interested in interacting with a business using messaging apps to solve a problem.
  • 95% of consumers believe 'customer service' is going to be the major beneficiary of chatbots.
  • Sephora has increased their appointments by 11% with a Chatbot
  • Globe Telecom is one of the real-life examples that increased customer satisfaction by 22% and employee productivity by 350% using a Chatbot

Contact Us

Company Name

Digital BurnDown

Address

5226 Teakwood Dr,
Kannapolis NC , 28083

Office

8136022970

Email

Guru@DigitalBurnDown.com